Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
Summary
A recent Gallup survey shows that about 20% of U.S. adults who sought financial advice in the past year used artificial intelligence (AI) tools, but only a small number trust AI strongly for managing money. Most Americans trust financial advisers more, though many rely on their own internet research or family and friends for financial guidance.Key Facts
- About 1 in 5 Americans who sought financial advice recently used AI tools.
- Only around 30% of U.S. adults have some or great confidence in AI’s financial expertise, with just 3% trusting it a great deal.
- Roughly 80% of adults have some confidence in professional financial advisers.
- Despite this trust, only about one-third of those seeking advice actually used a professional adviser.
- About 73% relied on their own internet searches for financial guidance.
- Younger adults (Gen Z and millennials) are more likely to use AI for financial advice than older adults.
- Cost may prevent younger adults from hiring financial advisers, so they turn to lower-cost options like AI and internet research.
- Financial experts recommend using AI mainly to learn about financial concepts, combined with advice from trusted sources.
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