Victims of road crime feel ‘forgotten by system’, official review finds
Summary
An official review found that victims of road crimes, such as crashes caused by drunk or speeding drivers, often feel ignored by the system. Many victims and families face long waits, poor communication, and a lack of support during investigations and legal processes after serious road collisions.Key Facts
- Almost 30,000 people were killed or seriously injured on roads in England and Wales in one year, including 1,579 deaths.
- Around 25-30% of serious collisions involve criminal driving like drink-driving, drug use, or speeding.
- Victims reported delays in police investigations, poor communication, and court delays after crashes.
- Some victims waited more than two months for witness statements to be collected.
- Many victims felt the criminal justice system treats road crime less seriously than other crimes.
- Where victims received support from specialists and charities, they experienced better outcomes.
- The victims’ commissioner called for stronger national standards, better police training, and more consistent support for road crime victims.
- Road safety groups agree the system adds trauma and call for a more victim-centered approach.
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