Travelodge boss resigns amid criticism over handling of assaults; oil price tops $93 a barrel – business live
Summary
The head of Travelodge has resigned after criticism over how the company handled two cases where guests were assaulted at its hotels. Joanna Boydell left after 13 years, and the chief financial officer will temporarily take her place while the company looks for a new boss. Travelodge said it is focused on improving guest safety and working with the government and industry to address the issue.Key Facts
- Joanna Boydell resigned as Travelodge boss following safety concerns after assaults at the hotels.
- She had worked at Travelodge for 13 years.
- Ray Reidy, the chief financial officer, will temporarily lead the company.
- One incident involved a man who was given a woman’s room key and later jailed for assault.
- Another case involved a woman attacked by her abuser who was mistakenly given access to her room.
- Travelodge said safety issues like these are very rare and customer safety is a top priority.
- The company plans to continue working with government and hospitality groups to improve security.
- Travelodge faced criticism, including from former UK Prime Minister Keir Starmer, about how it managed the incidents.
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