As workplace surveillance grows, experts say it’s good to know the ways your employer is watching
Summary
Many employers use advanced technology to watch and track their workers’ locations, activities, and communications, especially since the pandemic began. This monitoring raises privacy concerns, as some workers feel pressured and mistrusted, and data about employees is sometimes shared with outside companies without clear notice.Key Facts
- Employers track workers using digital tools that monitor locations, task completion, and even use cameras on work devices.
- This technology increased during the coronavirus pandemic and continues widely in many industries.
- Some monitoring programs share workers’ personal data with external data companies without clearly informing employees.
- An example includes a pharmacist whose appointment lengths were tracked, leading to job stress and eventual termination after medical leave.
- Experts say employees with less power often face the most intrusive forms of surveillance.
- Digital data collected can be used to punish workers or try to predict their future behavior.
- Some workers have tried to organize unions to address surveillance concerns.
- Privacy experts encourage workers to understand how they are monitored and to advocate for themselves at work.
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