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Southern California skincare store is accused of using coercive sales tactics

Southern California skincare store is accused of using coercive sales tactics

Summary

A skincare store called Bee & Co. in Southern California is accused of pressuring customers into buying expensive products and services. One customer with developmental disabilities reportedly spent over $40,000 and gave large tips under pressure, while other shoppers have also complained about high-pressure sales tactics.

Key Facts

  • Victor Chisolm, a man with developmental disabilities, spent $41,747 at Bee & Co. in multiple transactions.
  • Chisolm also gave employees more than $10,000 in tips through Cash App under coercion.
  • Chisolm was taken to a private room in the store and pressured to buy products, despite saying he did not want to spend that much.
  • Bee & Co. has a "NO REFUNDS" policy, which Chisolm could not overcome despite attempts to get his money back.
  • Other customers have posted complaints about aggressive sales and high-priced skincare packages.
  • An undercover investigator was initially quoted over $1,200 for a product but was later offered a lower price after questioning.
  • Bee & Co. is owned by Mazal Group LLC, which is not a member or accredited by the Better Business Bureau.
  • The Better Business Bureau received multiple warnings about Bee & Co.’s sales tactics and advises caution.
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