Fake 10 Downing Street listing exposes 'unfit' Booking.com, says consumer group
Summary
The consumer group Which? created a fake listing for 10 Downing Street on Booking.com and was able to take bookings and post a fake review. Booking.com took two months to remove the listing, raising concerns about the company’s ability to detect and prevent fake or fraudulent listings on its site.Key Facts
- Which? created a fake listing advertising 10 Downing Street as a one-bedroom apartment on Booking.com.
- The listing stayed online for about two months before Booking.com removed it.
- During a 20-minute period, 14 people requested to book the fake property.
- Only the booking request from a Which? researcher was accepted.
- Booking.com’s fraud detection systems did not flag the listing immediately because it was not “live” for most users during that time.
- A fake review about staying at 10 Downing Street passed Booking.com’s checks and was posted.
- Booking.com says it uses AI and other security measures to detect and remove most fake listings within 24 hours.
- Which? says the test shows Booking.com’s systems are not reliable enough to protect customers from scams.
Read the Full Article
This is a fact-based summary from The Actual News. Click below to read the complete story directly from the original source.
