25 years later, family meets woman who took flight attendant's historic 9/11 call
Summary
Vanessa Minter, an American Airlines agent, took a critical phone call on September 11, 2001, from flight attendant Betty Ong aboard a hijacked plane. Twenty-five years later, Minter met Ong’s family in California to remember Ong’s bravery and the lives lost on that day.Key Facts
- Betty Ong was a flight attendant on hijacked American Airlines Flight 11 during the 9/11 attacks.
- Ong made a phone call to Vanessa Minter, a reservations agent, reporting the hijacking.
- Ong provided important information that helped the FAA close U.S. airspace.
- The plane crashed into the North Tower of the World Trade Center shortly after Ong's call.
- Minter wrote a letter to Ong’s family three weeks after the attacks, praising Ong’s courage.
- Ong’s family first heard the recorded call after receiving Minter’s letter.
- Ong’s brother, Harry, regularly visits her memorial in California.
- After 25 years, Minter met Ong's family and also met Ong’s 99-year-old mother.
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