Why is London's mobile phone reception getting worse?
Summary
Mobile phone users in London are experiencing slow data, failed calls, and weak signals, especially in busy areas like Liverpool Street and Covent Garden during rush hour. The problems are caused by network capacity limits, removal of antenna sites due to new building developments, and delays in setting up replacements.Key Facts
- Over a third of mobile users in London report problems with signal and data speeds.
- Mobile networks must remove antennas from sites when new building developments get planning permission.
- Operators have 18 months to find new antenna locations but often need up to two years.
- Losing antenna sites without quick replacements causes coverage gaps and weak signals.
- Network congestion during busy times causes slow or failed connections even if signal bars appear full.
- Data tests showed many failed connections and slow speeds under 15 Mbps near Covent Garden in the evenings.
- At less busy times, networks work normally, indicating the main issue is overloaded capacity, not just coverage.
- Businesses like shoe-cleaning services near London Bridge report difficulty taking calls due to poor signal quality.
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