Amazon Prime Refunds Expanded: Millions More Eligible for Up to $200
Summary
The Federal Trade Commission (FTC) has updated its settlement with Amazon, increasing the maximum refund for Prime customers from $51 to $200. Millions more Prime members in the U.S. may receive automatic payments because of expanded eligibility related to enrollment and cancellation issues.Key Facts
- Amazon agreed to a $2.5 billion settlement with the FTC over Prime subscription practices.
- The FTC accused Amazon of signing up customers without clear consent and making cancellations hard.
- Previously, refunds were limited to users who used fewer than 10 Prime benefits in a year; now users with up to 20 benefits can qualify.
- The refund maximum increased from $51 to as much as $200 per eligible customer.
- Over $845 million has already been paid out to consumers so far.
- Customers do not need to apply for the refund; payments will be sent automatically by mail.
- Eligibility covers U.S. customers who signed up or tried to cancel between June 23, 2019, and June 23, 2025.
- Amazon denies wrongdoing but settled to resolve the case without admitting fault.
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