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NHS to suspend staff suspected of snooping on patient records

NHS to suspend staff suspected of snooping on patient records

Summary

NHS England will immediately suspend any staff suspected of looking at patient records without a valid reason. These staff will also be locked out of NHS computer systems to prevent further snooping, following several recent cases of unauthorized access to sensitive patient data.

Key Facts

  • NHS England has ordered all trusts to start suspending staff suspected of unauthorized access to patient records right away.
  • Suspended staff will be blocked from NHS computer systems to stop further viewing of private medical information.
  • The decision comes after cases involving access to records of attack victims and a deceased teenager.
  • NHS chief executive Sir Jim Mackey said patient records are extremely private and any abuse of access is unacceptable.
  • Over the past five years, around 214 NHS staff have lost jobs and about 2,000 have been disciplined for snooping in patient files.
  • Some unauthorized access has involved staff looking into records of relatives, friends, or high-profile patients out of curiosity.
  • NHS organizations have separate record systems, but all have audit trails to show who accessed patient files and when.
  • The family of a deceased autistic boy called for stronger action after staff accessed his records without permission.
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