Money stolen by scammers hijacking UK social media accounts rises 400%
Summary
The amount of money stolen by criminals who hack people's social media and email accounts in the UK has increased by more than 400% in one year. These scammers often pretend to be their victims to trick friends or family into buying fake event tickets or sending money.Key Facts
- Scammers hijack social media and email accounts to steal money and pretend to be the account owner.
- The total reported stolen money rose from £1.2 million in 2024-25 to £6.3 million in 2025-26 in the UK.
- Many victims do not report scam crimes because they feel embarrassed or the stolen amounts are small.
- One example involved hackers using a music fan’s Instagram to sell fake tickets and steal £1,400 from her friends.
- Another common scam is criminals pretending to be a family member in an emergency, called the “Hi mum” scam.
- Santander bank data shows scammers pretending to be sons or daughters were most successful at getting money.
- Police warn that hacking affects more than just the victim; it can harm friends, family, and colleagues.
- The Report Fraud service advises using passkeys, which use a person’s device and fingerprints or face ID, to better protect accounts.
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