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Asos customers receive ‘hack’ notification threatening leak

Asos customers receive ‘hack’ notification threatening leak

Summary

Asos is investigating after many customers received a warning notification on its app saying its data had been hacked. The company’s shares dropped by nearly 12%, but the website and app continued to work while the investigation is ongoing.

Key Facts

  • Asos sent a message to customers claiming hackers had “fully compromised” their data stored on a system called Snowflake.
  • Snowflake is a cloud service used to store and analyze customer data like transactions and clothing sizes.
  • The notification included a link to the Telegram messaging app.
  • Asos’s shares on the London Stock Exchange fell about 12% after the notification went out.
  • Security experts warn customers to be careful of fake emails or messages pretending to be from Asos.
  • Sending a hack notification directly to users is a rare tactic used to pressure the company quickly.
  • Other British retailers such as Marks & Spencer and Harrods have faced similar cyber incidents recently.
  • Asos’s website and app were still working during the early investigation phase of this possible hack.
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