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Royal Mail to cut up to 2,500 jobs amid restructure and fall in letter deliveries

Royal Mail to cut up to 2,500 jobs amid restructure and fall in letter deliveries

Summary

Royal Mail plans to cut up to 2,500 jobs as part of a company restructure due to fewer letter deliveries and strong competition. The job cuts will mainly affect office and support roles, with no planned cuts to delivery and processing staff.

Key Facts

  • Royal Mail will cut up to 2,500 jobs out of more than 131,000 employees.
  • The cuts focus on head office and support functions, not frontline delivery or processing roles.
  • Letter deliveries have dropped by over 70% since the mid-2000s.
  • The company aims to complete the restructure by the end of next year.
  • Job losses will happen through natural attrition and voluntary exit programs, with no forced layoffs.
  • Royal Mail has been fined £37 million since 2023 for missing delivery targets set by the regulator Ofcom.
  • The company wants to reduce costs and simplify processes to compete better in the market.
  • CEO Alistair Cochrane said the changes will remove duplicated work and improve customer service.
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