‘Someone else will do it for less’: Refugees in Kenya are powering tech for dwindling pay
Summary
Refugees in Kenya’s Kakuma camp are doing small online tech jobs, like translating hymns, using tools like ChatGPT. They work through a platform called AOP Connect run by a British company, but their pay is irregular, often very low, and many don’t know how their work quality is judged or if they will be paid.Key Facts
- Refugees in Kakuma camp use ChatGPT for research tasks such as translating texts.
- They perform digital “microwork” for companies like RWS through the AOP Connect platform.
- Workers can earn discretionary rewards up to $500 but are not guaranteed payment.
- Many refugees earn less than the promise and lack transparency about payment criteria.
- The platform requires confidentiality agreements and individual task completion.
- Tech companies rely on low-paid workers in poor countries to improve AI tools.
- The number of tech-related jobs available to refugees is shrinking.
- Organizations training refugees in digital skills express concern about unclear pay and job conditions.
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