Asos warns customers about full extent of data breach after BBC contacted by hackers
Summary
Asos, an online clothing store, told customers that hackers stole detailed information on millions of users, including names, addresses, phone numbers, emails, and search history on the site. The company said no bank details or passwords were taken but warned customers to be careful of fake messages or calls pretending to be from Asos.Key Facts
- Hackers accessed detailed customer profiles after breaking into an Asos employee’s account.
- The stolen data includes personal information and customers' search terms on the website.
- No payment details or passwords were compromised.
- Hackers used a pop-up notification in the Asos app to contact users.
- The attack involved gaining access through a service called Snowflake and a platform called Simon AI.
- Asos confirmed the unauthorized access and is investigating how the breach happened.
- Customers are advised to be cautious of phishing scams but do not need to take specific actions now.
- Cybersecurity experts suggest changing passwords and watching for suspicious activity as a precaution.
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