Asos says customer data accessed by hacker posing as trusted contact
Summary
Hackers accessed customer names and contact details at Asos by pretending to be a trusted contact to get login information from an employee. The company confirmed no payment information or passwords were taken and said the website and app remain safe to use.Key Facts
- Hackers tricked an Asos employee by pretending to be a trusted contact to get login details.
- The hackers accessed basic personal customer information, like names and contact details.
- No payment card details or passwords were stolen in the attack.
- Asos quickly locked down the affected platforms and launched a full investigation.
- The retailer is working with law enforcement and cybersecurity experts.
- Asos told customers to ignore suspicious messages and said it will never ask for passwords or payment info via unsolicited contact.
- The hackers called themselves the Xuanye Group and posted a message on Telegram saying payment information was safe.
- Asos shares dropped about 10% after the news broke.
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