Roofing scammers con homeowners out of thousands of pounds
Summary
Scammers pretending to be roofing workers are charging homeowners thousands of pounds for work that is either not done, done badly, or not needed, according to Citizens Advice. In the past year, roofing scams made up one in ten of all scam reports to the charity, causing serious financial and emotional harm to victims.Key Facts
- Citizens Advice received 9,000 complaints about roofing work in the past year, including construction and repair problems.
- About 2,205 of these complaints, nearly one in four, were suspected to be scams.
- Victims often pay large sums, such as £5,500 or more, for incomplete or unnecessary roofing work.
- Scammers commonly use aggressive sales techniques and target people at their doors.
- Many victims feel scared or pressured into paying for work during unsolicited visits.
- Citizens Advice advises people to check traders carefully, get everything in writing, and know their consumer rights.
- The Consumer Rights Act 2015 lets customers demand repairs or refunds if work is not done properly.
- National Trading Standards warns that rogue traders are criminals who cause lasting harm by attacking people in their own homes.
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