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‘Unprecedented’ cyberattack hits French supermarkets, causing food losses

‘Unprecedented’ cyberattack hits French supermarkets, causing food losses

Summary

A cyberattack targeted refrigeration systems in hundreds of French supermarkets, raising temperatures and spoiling food. The attack caused fires, led to large financial losses, and prompted a national cybersecurity investigation.

Key Facts

  • The attack affected major French retailers like Intermarche, Cooperative U, E Leclerc, Carrefour, and Monoprix.
  • Over 500 stores were hit, including at least 300 Intermarche shops and 100 Cooperative U outlets.
  • The hackers remotely triggered forced defrosting, spoiling fresh and frozen food and causing some fires.
  • Estimated losses are in the tens of millions of euros in one day, according to Intermarche’s CEO.
  • The attack exploited vulnerabilities in refrigeration software from Danish company Danfoss, with many affected systems running outdated firmware.
  • France’s National Cybersecurity Agency (ANSSI) and the government are investigating and coordinating with other European countries, as several others were also affected.
  • Similar disruptions were reported recently in US military stores.
  • Retailers are working to restore systems and call for full transparency from the equipment supplier.
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