Hobbs and Whistles owner investigates hack that may have exposed customer data
Summary
The company owning Hobbs, Whistles, and Phase Eight said a cyber-attack hit its UK stores and websites, possibly exposing customer personal data. The company paused online orders and is investigating the incident while working with cybersecurity experts and UK authorities.Key Facts
- The South African-listed company TFG London owns Hobbs, Whistles, and Phase Eight brands.
- The cyber-attack affected these three UK retail brands but not TFG’s Inside Story and White Stuff brands.
- Some IT systems are still down, and online orders are paused as a safety measure.
- The company is investigating if customer personal or sensitive data was accessed and will inform affected people if needed.
- TFG’s operations outside the UK, like in Africa and Australia, use separate systems and were not impacted.
- External cybersecurity specialists are helping to manage the situation, and the issue has been reported to UK authorities.
- This attack happened shortly after a cyber-attack on another fashion retailer, Asos, that exposed millions of customers’ data.
- Other major UK retailers, such as Marks & Spencer and the Co-op, have faced similar cyber incidents recently.
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