Kelly Clarkson's Feud With Brooklyn Store Raises a $15,000 Question
Summary
Kelly Clarkson had a disagreement with a Brooklyn store, Art of Play, over a $15,000 mechanical bird. The store said the bird on display was not for sale, but a similar item owned by an artist in another city was, leading to confusion and a public dispute.Key Facts
- Kelly Clarkson saw a $15,000 price tag on a mechanical singing and dancing bird called "Molly" at Art of Play in Brooklyn.
- She said a staff member suggested buying a different, comparable item instead, which made her feel patronized.
- Art of Play said Molly is attached to the wall and not for sale; the $15,000 price was for a similar automaton owned by artist Bliss Kolb in Seattle.
- The store shared its version of events on Instagram, leading to a public argument on social media.
- Business experts say clear communication about products and good customer service are important for stores’ reputation and sales.
- Clarkson has around 8 million social media followers; the store has about 170,000, so her complaint reached many more people.
- The store gained some new followers after the dispute, but it is unclear if the controversy helped or hurt the business financially.
- Experts warn that celebrity complaints can cause big damage to small businesses but also say public accusations can hurt the celebrity’s own reputation.
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