Royal Mail losing 400 postal workers a week, says union
Summary
Royal Mail is losing about 400 postal workers each week, according to the Communication Workers Union (CWU). This increase in departures followed the introduction of a new delivery system called DM26, which aimed to improve delivery but has caused difficulties in many offices.Key Facts
- Royal Mail had about 83,000 postal workers before the new system was introduced.
- The number of workers leaving weekly rose from about 330 to 400 after DM26 was rolled out.
- DM26 reorganizes delivery routes and schedules, delivering second-class mail every other weekday and prioritizing first-class mail and parcels daily.
- Many postal staff say the system causes delays and increased workloads, with some walking up to 25,000 steps a day.
- Staff report that parcels are prioritized over letters, causing letters to be left behind.
- The CWU has paused further roll-out of DM26 until problems are addressed.
- Royal Mail plans to cut 2,500 jobs as part of its changes.
- Royal Mail says these changes aim to create a more efficient and financially sustainable service.
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