Science says your boss should talk less in meetings
Summary
Researchers studied how workplace meetings work and found that listening well is important for success. Meetings where leaders talk less and listen more help teams perform better and communicate effectively.Key Facts
- About 1 billion meetings happen worldwide every day.
- CEOs spend nearly 75% of their work time in meetings.
- Meeting science is a new field studying meetings using surveys and recorded meeting data.
- Respectful questions combined with attentive listening by leaders improve team decision-making.
- Active listening means giving thoughtful feedback, not just hearing others speak.
- In virtual meetings, muting while not speaking can reduce active listening.
- Leaders often talk more and may think meetings went well even if participants disagree.
- Meetings serve basic human needs to connect and cooperate but are often not run effectively.
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