Calls to strengthen workplace privacy in Australia as employers turn to AI to track staff
Summary
Employers in Australia are using more technology, including AI, to watch and track workers. A report from the Human Technology Institute warns this monitoring is happening across many jobs, often without workers knowing, and calls for stronger workplace privacy laws.Key Facts
- Employers use tools like CCTV cameras, keystroke tracking, and AI to monitor employees’ actions.
- Monitoring happens in places like factories, offices, delivery jobs, and retail stores.
- One fast-food chain reportedly put cameras in change rooms to stop workers from using phones.
- AI systems can track worker mistakes, such as a cashier getting a warning for making one error in 533 scanned items.
- Only 9% of workers know their workplace uses monitoring technology, although 43% are aware it happens somewhere.
- Current privacy laws have exemptions that allow increased workplace surveillance.
- The Human Technology Institute urges the government to add workplace privacy protections and create fair rules for monitoring.
- Proposed changes include requiring employers to be open about surveillance and letting workers file privacy complaints to the Fair Work Commission.
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