Data-breach NHS worker told woman she had cancer
Summary
A woman, Pippa Boardman, was told she had cancer by a hospital worker who looked at her medical records without a proper reason. This happened days before she was due to hear test results from her doctor at the Royal Cornwall Hospital. The hospital apologized and said they took action after the incident.Key Facts
- Pippa Boardman was told she had cancer by a man who accessed her hospital records inappropriately.
- This call came before her scheduled appointment to receive test results from her consultant.
- Boardman only received an apology from the hospital after the BBC contacted them.
- The hospital said the staff member had permission to see her records but should not have contacted her.
- The hospital trust took action and reminded staff that patient records must only be accessed for work reasons.
- The hospital is reviewing its policies to follow updated NHS guidance on patient information privacy.
- Boardman is recovering well from cancer but said the breach harmed her privacy and dignity.
- Health Secretary Yvette Cooper called recent NHS data breaches "a disgrace."
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