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Airbnb hosts can no longer make guests strip beds and wash dishes under new rules

Airbnb hosts can no longer make guests strip beds and wash dishes under new rules

Summary

Airbnb has updated its rules to make house rules clearer and fairer for guests and hosts. From November 20, hosts cannot require guests to do major cleaning tasks like washing dishes or stripping beds, especially since guests pay a cleaning fee.

Key Facts

  • Airbnb now limits the number and type of house rules hosts can set, allowing seven standard rules plus some reasonable requests.
  • Guests should not be asked to do tasks usually done by cleaners, such as washing dishes, stripping beds, or taking out trash.
  • These new rules apply to bookings made on or after November 20.
  • Hosts can still ask guests to follow local safety or legal rules, like limiting shower time during water shortages.
  • House rules will be shown more clearly to guests before and during their stay.
  • Hosts cannot impose fines on guests but can appeal if Airbnb flags their rule requests.
  • The changes come after many guests complained about unreasonable demands despite paying cleaning fees.
  • Viral videos of strict hosts inspecting properties sparked discussion about the fairness of house rules.
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