Dollar General agrees to a nearly $1.9m settlement for overcharging New York customers
Summary
Dollar General agreed to pay $1.875 million in a settlement after New York state found the store charged customers more than the prices shown on shelves and ads. As part of the deal, Dollar General will donate goods to a food bank and improve pricing accuracy at its stores in New York.Key Facts
- Dollar General is the largest dollar-store chain in the U.S.
- The New York attorney general found the store charged higher prices than advertised on shelves, signs, ads, and its app.
- Overcharges on some items ranged as high as 26%, 38%, and 39%.
- Dollar General will donate $1.875 million in food and personal items to an upstate New York food bank.
- The company must put in place better price-accuracy checks at over 600 stores in New York.
- It must also update how receipts are printed to make prices clearer for customers.
- Inspections found similar pricing problems at Dollar General stores in many other states.
- Dollar General did not admit wrongdoing but said it is committed to accurate pricing.
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