Should we tip on takeout? We weighed all angles and the answer is …
Summary
The article says customers often tip when they can judge something about a worker’s service or working conditions that the employer cannot. That idea helps explain some tipping customs, but it does not fully explain why tip prompts now appear in more settings, including takeout; practices also vary across cultures and over time.Key Facts
- Customers can observe service details, such as how quickly or carefully a worker serves them, that an employer may not see.
- The article applies this reasoning to restaurant servers, taxi drivers, salon workers and hotel housekeepers.
- It says customers usually do not tip fast-food cashiers or bus drivers because customers have little extra information about their work.
- A tip may make sense when a worker faces a hardship the employer does not know about, such as climbing stairs or dealing with a threatening dog.
- The article notes that tip prompts have spread to settings where customers may know little that management does not already know.
- Tipping customs differ across cultures, and some cultures may view a tip as insulting.
- The article argues that workers consider their total take-home pay when choosing whether to take or keep a job, regardless of whether some pay comes from tips.
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