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‘Emotional intimacy’ from AI chatbots would be banned under Australia’s digital duty of care laws

‘Emotional intimacy’ from AI chatbots would be banned under Australia’s digital duty of care laws

Summary

Australia’s House of Representatives passed a digital duty of care bill that would set safety rules for social media, games, apps and chatbots. The bill includes a proposed ban on AI chatbot conduct that simulates emotional intimacy and encourages children to depend on a chatbot instead of human relationships; it now goes to the Senate.

Key Facts

  • The bill would require covered platforms to provide a safe online environment and protect users from specified harmful content.
  • The government accepted an amendment covering chatbot conduct that simulates emotional intimacy and fosters a child’s dependence on the chatbot in place of human relationships.
  • The communications minister said content promoting misogyny, terrorism, suicide, self-harm and eating disorders could fall under the proposed rules.
  • Social media platforms would have to offer users an accessible, easy-to-use and prominent option to turn off algorithms and suggested content.
  • The Coalition and One Nation voted against the bill in the House, while the Greens support it.
  • The bill will be debated in the Senate, where a Greens inquiry is due to report in late November.
  • The Greens want stronger penalties and a right for Australians to bring private legal action against platforms.
  • Independent MP Sophie Scamps proposed giving the telecommunications industry ombudsman a role in handling complaints about big tech, but the article does not say Labor accepted the proposal.
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