eClinicalWorks Projects 30% Efficiency Gains With AI, Canvas Upgrades
Summary
At its National Conference, eClinicalWorks announced a redesigned electronic health record system, new AI tools, and plans to expand into hospital and pharmacy software. CEO Girish Navani projected that the redesign could improve customer efficiency by 30% within about a quarter, while the company plans to include some AI features in standard upgrades at no extra charge.Key Facts
- The upcoming 12.04 release will introduce Canvas for Care, a workspace that combines patient information, AI-generated summaries, and suggested actions.
- The AI Workbench lets organizations build automated agents for tasks such as referrals and revenue-cycle management.
- The Workbench includes tests for agents before deployment and alerts staff when technical problems require human intervention.
- eClinicalWorks is developing an inpatient EHR for community and critical access hospitals; four hospitals are preparing to implement it.
- A new pharmacy platform links prescribing and inventory management with pharmacy operations and patient records.
- The company says it expects to exceed $1.3 billion in revenue this year and serves more than 180,000 providers.
- The article also reports that the Department of Health and Human Services finalized the HTI-5 rule, which aims to reduce regulatory burdens on health IT developers.
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