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More than half of Victorian lawyers use AI – but only a quarter have cut client fees as a result

More than half of Victorian lawyers use AI – but only a quarter have cut client fees as a result

Summary

A 2026 survey of 2,221 Victorian lawyers found that 55% used AI in their work, up from 37% the year before. Only 26% said AI had lowered client fees, while many reported spending extra time correcting inaccurate information and documents brought in by clients.

Key Facts

  • The Victorian Legal Services Board and Commissioner’s research centre conducted the 2026 survey.
  • AI use was highest in trade practices, at 85%, and lowest in criminal law, at 29%.
  • Among respondents who used AI, 79% reported using consumer chatbots; 22% used legal-specific tools.
  • Lawyers were more likely to report lower fees for business clients than for individual clients: 34% versus 23%.
  • Eighteen percent said AI let them take on work that had previously been uneconomical.
  • Forty-six percent of lawyers said clients arrived with inaccurate or misleading information, and 41% said clients brought AI-generated documents that needed correction.
  • Nearly half of lawyers said clients’ AI use increased the time and effort required; 19% said it reduced that work.
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