‘This is direct’: positive early feedback from pilot community mental health hub in Cumbria
Summary
Hope Haven, a 24-hour walk-in mental health hub in Whitehaven, offers support without requiring a diagnosis or referral. In its first five months, about 3,000 people used the service, and local inpatient mental health admissions fell compared with the same period the previous year.Key Facts
- Hope Haven is one of six pilot community mental health hubs across England.
- The hub provides mental health care alongside services such as exercise classes, financial advice and housing support.
- About 3,000 people accessed Hope Haven in person or online from March to July.
- Nearly half of those who used the hub had not previously contacted NHS mental health services.
- Inpatient mental health admissions in the area fell by 24% from January to September compared with the same period a year earlier.
- The pilot hubs are in Whitehaven, Lewisham, Tower Hamlets, Birmingham, York and Sheffield.
- The article says 100 additional hubs are due to open gradually, starting in autumn, and the pilot hubs are set to be evaluated later in the year.
- Whitehaven’s reported suicide rate is 20 deaths per 100,000 people, almost twice the national rate.
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