An Atlanta Recovery Center is Using AI To Connect With Vulnerable Patients
Summary
Recovery Consultants of Atlanta uses eClinicalWorks tools to coordinate care for patients, including people experiencing homelessness and people moving between care settings. The nonprofit has also begun using an AI tool to draft clinical notes, which clinicians review and edit.Key Facts
- Recovery Consultants of Atlanta was founded in 1999 as a peer-led recovery support organization.
- The nonprofit provides primary care, behavioral health, medication-assisted treatment and infectious disease services.
- It operates as a federally qualified health center and a certified community behavioral health clinic.
- Three mobile units allow the organization to serve people at locations such as homeless shelters.
- Its providers use eClinicalWorks’ Prisma to access outside medical records and track referrals between medical and behavioral health services.
- One provider uses Sunoh.ai to generate draft clinical notes from patient encounters, but clinicians must review and edit the notes.
- Digital check-in and consent tools help staff collect patient information during community visits.
- Practice manager Angel Jenkins said only a small portion of patients regularly use the healow patient portal, in part because of limited digital literacy.
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