AI Didn't Fix Hiring. It Built a Bigger Black Hole | Opinion
Summary
Staffing agency CEO Katie Warnock argues that AI tools have made hiring less personal without reliably improving how employers identify candidates. She describes testing an AI interview platform for 90 days and says its setup took substantial staff time, its scores did not match her own assessments, and her recruiters disliked using it.Key Facts
- Warnock says candidates may use AI to write résumés that employers then screen with AI tools.
- A Resume Genius 2026 report cited in the article found that 87 percent of surveyed U.S. hiring managers use AI somewhere in recruiting, while 82 percent worry about candidates using AI in applications.
- A Greenhouse 2025 report cited in the article found that 54 percent of 1,200 U.S. job seekers had faced an AI-led interview.
- The Greenhouse report also found that 62 percent of U.S. Gen Z entry-level workers said their trust in hiring had fallen over the previous year.
- Warnock says configuring the interview platform she tested took close to a month of work hours.
- She says the platform's résumé and interview scores did not align with her assessments, and her recruiting team disliked it.
- Warnock says she stopped using the platform before its trial ended.
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