Qantas to outsource 850 local jobs with most roles moving to India
Summary
Qantas plans to outsource 850 corporate jobs to Accenture, with most of the work moving to India and some remaining in Australia. The cuts are due to begin in mid-2027 as the airline upgrades its technology systems and expands its use of automation and AI.Key Facts
- CEO Vanessa Hudson announced the planned job cuts in an internal email to staff.
- The affected roles include work in finance, procurement, human resources and marketing.
- Qantas said it would redeploy affected staff where possible, including into new roles in Australia.
- The airline said it is discussing the plans with unions and staff.
- Qantas spends more than AU$1 billion a year on technology, according to Hudson.
- Hudson said the airline has more than 1,000 older software applications that were not designed to work together.
- Qantas recently flagged fare increases and flight cuts amid higher fuel costs.
- Qantas employs about 28,000 people in Australia and another 4,000 globally.
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