Author Jojo Moyes among UK travellers at risk of EU ban amid digital border system glitches
Summary
UK travellers, including novelist Jojo Moyes, say glitches in the EU’s digital Entry/Exit System have wrongly recorded their travel and made them appear to exceed the Schengen area’s 90-day limit. Moyes said French officials warned her she could face a €10,000 fine and a two-year ban, while other travellers reported incorrect records that blocked trips or led to detention and deportation.Key Facts
- The EU Entry/Exit System uses biometric data and replaced passport stamps at Schengen-area borders.
- The system may fail to record a traveller’s departure if border staff collect arrival biometrics but do not record the exit.
- Moyes said she spent 23 days in the EU over six months, but her departure from Portugal was missing from the system.
- French border guards detained Moyes after a holiday and warned her not to re-enter Europe until her record was corrected.
- Jane Nolan said the EU’s online stay calculator showed zero days remaining after she and her husband spent 40 days in France.
- Some countries suspended the system over the summer and used manual passport checks amid technical problems and staff shortages.
- The EU is suing three firms over failures linked to the system.
- The UK Foreign Office said it knew of reports of inaccurate records affecting British nationals.
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