Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
Also reported by Guardian World, Al Jazeera, ABC News
Summary
Users reported widespread problems accessing Microsoft Outlook and other Microsoft 365 services in the Americas on Thursday. Microsoft said it was investigating, while reports on Downdetector began to decline; a service restoration time was not known.Key Facts
- Reports of Microsoft service problems began around 12:30 p.m. Eastern time.
- Outlook-related reports on Downdetector peaked at more than 130,000 around 1:15 p.m. Eastern time.
- Microsoft 365-related reports peaked at more than 48,000 shortly after 1:15 p.m. Eastern time.
- Users reported problems with the Outlook app and website.
- Exchange Online, Microsoft’s cloud-based email and calendar service, was among the affected services.
- Microsoft also said users were reporting issues with Teams and Outlook.
- Microsoft said the problem could affect Microsoft 365 connectivity in any region.
- Downdetector reports had started to decrease, but Microsoft had not given a restoration time.
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