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Microsoft users report outages amid tech giant 'connectivity issues'

Microsoft users report outages amid tech giant 'connectivity issues'

Summary

Microsoft reported connectivity problems affecting users worldwide on Thursday, including users of Teams, Outlook and Copilot. The company said unexpectedly unavailable servers strained the remaining infrastructure and that it was testing a configuration change to address the issue.

Key Facts

  • Microsoft said the connectivity problems could affect users in any region.
  • Teams, Outlook and Copilot were among the affected services.
  • Microsoft said part of its infrastructure was experiencing elevated load.
  • The company said the elevated load was not caused by increased traffic.
  • Microsoft said some servers had become unexpectedly unavailable, straining the remaining infrastructure.
  • Downdetector showed more than 131,000 U.S. reports of Outlook problems at 18:15 GMT.
  • Microsoft said it was testing a configuration change after servers failed automated health checks.
  • Microsoft said it had restarted all affected servers.
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