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Microsoft Outage Comes After Pentagon Signed $9.7B Software Deal

Microsoft Outage Comes After Pentagon Signed $9.7B Software Deal

Summary

Microsoft’s global outage disrupted Outlook, Teams and Copilot, affecting businesses, health services and governments. The outage followed a $9.7 billion U.S. Department of Defense contract for Microsoft services, but it was unclear whether Pentagon operations were affected.

Key Facts

  • The Defense Department said in May that it would spend about $422 million annually for five years on Microsoft services.
  • The $9.7 billion contract with Dell Federal Systems covers Microsoft services used by the Defense Department, the U.S. intelligence community and the U.S. Coast Guard.
  • Microsoft said users began reporting trouble accessing some U.S. mailboxes shortly before 1 p.m. ET on Thursday.
  • Microsoft said the outage was affecting users around the world.
  • Outlook, Teams and Copilot remained unavailable on Friday, according to the report.
  • Australia’s federal police and intelligence agency were among the government organizations affected.
  • Microsoft said it had no indication that a cyberattack caused the outage.
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