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First Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’

First Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’

Summary

A global outage disrupted Microsoft services for more than 12 hours on Thursday and Friday, affecting millions of users and businesses. Microsoft reported early signs of stabilisation and said it had no indication that a cyberattack caused the outage.

Key Facts

  • Users reported problems with Microsoft Teams and Outlook, though not all users were affected.
  • More than 430 million people use Microsoft 365 apps, according to Microsoft.
  • Microsoft said more than 90% of Fortune 500 companies use its Copilot AI chatbot.
  • New York officials reported at least eight deaths and 18 serious injuries after a building collapsed in Flatbush, Brooklyn.
  • New York City officials said they were investigating 100 other sites connected to the collapsed building.
  • Donald Trump said the United States was no longer seeking a deal to end the war with Iran and directed Vice-President JD Vance to focus on domestic politics.
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