Full coverage
A global Microsoft outage disrupted access to Outlook, Teams and other services before Microsoft reported recovery.
Users reported problems with Outlook and Teams, while Microsoft said server issues disrupted Microsoft 365 services and that it was working to restore them. Later updates from Microsoft said services had recovered, though the reports describe recovery at different times and stages.
What the reports agree on
- The outage disrupted access to Outlook and Teams. Guardian World, ABC News, France24, Al Jazeera
- Microsoft said the outage affected Microsoft 365 services and users could be affected in any region. ABC News, Newsweek, Al Jazeera
- Microsoft reported that it had restored or was restoring services after the outage. Guardian World, ABC News, France24, The Hill
Where reports differ
- Microsoft said consumer services had fully recovered by 4:10 p.m. GMT on Friday, while enterprise services were still recovering. France24
- Microsoft said services were fully restored on Saturday, including for the remaining affected customers and regions. The Hill
- Microsoft said service to all affected customers had been restored after the global outage. Guardian World
Reported by one outlet
- Microsoft said it linked the issue to a problem during an earlier network capacity upgrade that surfaced after a recent network change. Guardian World
- Microsoft said the outage was not related to a cyberattack or artificial intelligence agents. Guardian World
- The U.S. homeland security chief said the outage was not linked to Friday's U.S. air stoppage. France24
- Microsoft said the outage affected at least 74 countries. France24
The original reports
- The Hill Microsoft services fully restored after global disruptions
- France24 Microsoft's widespread outages caused global chaos, including in the healthcasre industry
- Guardian World Microsoft says services fully restored after global outage
- France24 Microsoft says consumer products 'fully recovered', business services improving
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email