Full coverage
A global Microsoft outage disrupted Outlook, Teams and other services across multiple regions.
The outage began Thursday and continued into Friday, affecting email and other Microsoft 365 services for users around the world. Microsoft worked to restore service and said server problems caused the disruption, while reports on its duration and recovery varied.
What the reports agree on
- The outage disrupted Outlook and other Microsoft services, including Teams. Newsweek, Guardian World, France24, Al Jazeera and 4 more
- The disruption began on Thursday and continued into Friday. Newsweek, France24, Al Jazeera, Guardian Business
- Microsoft said server problems or unavailable servers contributed to the outage. Guardian World, France24, Al Jazeera, BBC Tech and 1 more
- Microsoft said it was working to restore service. France24, Al Jazeera, BBC Tech, The Hill and 1 more
Where reports differ
- BBC Tech said users were affected in 74 countries; France24 reported disruptions in 74 countries and territories. BBC Tech
- Al Jazeera said the outage began around 16:00 GMT on Thursday. Al Jazeera
- Newsweek reported problems shortly after noon Eastern Time on Thursday. Newsweek
Reported by one outlet
- New Zealand Immigration paused processing all visa applications until its systems were restored. Newsweek
- Microsoft said it was rolling back a network change and had not identified a root cause. Al Jazeera
- Down Detector recorded nearly 130,000 reports of problems accessing Microsoft 365 services. Guardian World
The original reports
- BBC Tech Microsoft 'deeply sorry' for global outage after almost 24 hours of disruption
- Al Jazeera Microsoft says services still returning amid widespread outage
- Axios How the Microsoft outage impacted courts and governments
- BBC Tech Microsoft outage 'stark reminder' of how much we rely on tech
- Guardian World Microsoft outage shakes up companies, schools and local governments across US
- CBS News Widespread Microsoft 365 outage continues, impacting email and other services
- CBS News Eye Opener: Microsoft Outlook email outage
- The Hill Microsoft ‘seeing encouraging recovery progress’ in global Outlook, Teams outage
- BBC Tech What we know so far about the Microsoft outage
- BBC Tech How the Microsoft outage has been felt worldwide
- France24 Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’
- CBS News Microsoft battling major worldwide outage
- Guardian World Microsoft outage hits hospitals, GPs, schools and police across UK
- France24 'One of the biggest outages ever': Disruption to Microsoft services enters second day
- Al Jazeera Microsoft hit by global outages: What happened and why?
- BBC Tech GPs, police and pharmacies among UK services affected by Microsoft outage
- Newsweek Microsoft Outage Hits Global Operations: From Airlines To Visas
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- Guardian Business A global Microsoft 365 outage has hit millions – what happened and when will it be fixed?
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email