Full coverage
A global Microsoft outage disrupted Outlook, Teams and other services from Thursday into Friday.
Users and organizations in multiple countries reported problems with Microsoft 365 services, including Outlook, Teams and Copilot. Microsoft said servers had become unavailable and described ongoing efforts to restore service, while some reports said the disruption continued into Friday.
What the reports agree on
- The outage began on Thursday and affected Microsoft services including Outlook and Teams. Newsweek, Guardian World, France24, Al Jazeera and 4 more
- The disruption affected users in multiple countries or regions. Newsweek, Guardian World, France24, Al Jazeera and 4 more
- Microsoft said it was working to restore service. France24, Al Jazeera, BBC Tech, The Hill and 2 more
- Microsoft services including Outlook, Teams and Copilot were affected. Guardian World, France24, Al Jazeera, BBC Tech and 2 more
Where reports differ
- Al Jazeera reported at least 43,000 Outlook problem reports on Downdetector at about 07:00 GMT on Friday. Al Jazeera
- BBC Tech reported nearly 140,000 Outlook problem reports from 74 countries on Thursday evening. BBC Tech
- France24 reported about 130,000 U.S. Outlook problem reports shortly after 1 p.m. Eastern Time. France24
- Al Jazeera said Microsoft was rolling back a network change and had not identified the root cause; Guardian World said Microsoft was reviewing recent configuration updates as a possible link. Al Jazeera
Reported by one outlet
- Newsweek reported that a Colorado sheriff’s office said email problems forced people to make online bond payments in person. Newsweek
- Newsweek reported that New Zealand Immigration paused processing visa applications until its systems were restored. Newsweek
- Guardian World reported that UK ambulance services were affected, but a GMB official said emergency and life-threatening callouts appeared unaffected. Guardian World
- BBC Tech reported that OpenAI said an issue with its connections to Microsoft services affected some tools. BBC Tech
The original reports
- The Hill Microsoft ‘seeing encouraging recovery progress’ in global Outlook, Teams outage
- BBC Tech What we know so far about the Microsoft outage
- BBC Tech How the Microsoft outage has been felt worldwide
- France24 Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’
- CBS News Microsoft battling major worldwide outage
- Guardian World Microsoft outage hits hospitals, GPs, schools and police across UK
- France24 'One of the biggest outages ever': Disruption to Microsoft services enters second day
- Al Jazeera Microsoft hit by global outages: What happened and why?
- BBC Tech GPs, police and pharmacies among UK services affected by Microsoft outage
- Newsweek Microsoft Outage Hits Global Operations: From Airlines To Visas
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- Guardian Business A global Microsoft 365 outage has hit millions – what happened and when will it be fixed?
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email