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Airbnb limits guest chores like laundry, drawing host backlash

Airbnb limits guest chores like laundry, drawing host backlash

Summary

Airbnb has introduced new rules that stop hosts from asking guests to do time-consuming chores like laundry and cleaning tasks that usually require professional help. Some hosts disagree with these rules, saying they are unfair and may cause higher costs.

Key Facts

  • Airbnb’s new policy stops hosts from asking guests to do major chores like stripping beds and starting laundry.
  • The policy aims to protect guests from work that might make their stay less enjoyable.
  • Tasks like washing dishes or putting away laundry are not allowed to be requested from guests.
  • Hosts can still ask guests to do small things, like putting used dishes in the sink or sorting trash.
  • The new rules apply to bookings made from November 20 onward.
  • If hosts break the rules often, Airbnb may reduce their listing’s visibility or warn guests on the listing page.
  • Over 5,000 hosts signed a petition asking Airbnb to reverse the new policy.
  • The petition says these chores are normal and that professional cleaners doing extra work could increase costs for hosts and guests.
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