Airbnb limits guest chores like laundry, drawing host backlash
Summary
Airbnb has introduced new rules that stop hosts from asking guests to do time-consuming chores like laundry and cleaning tasks that usually require professional help. Some hosts disagree with these rules, saying they are unfair and may cause higher costs.Key Facts
- Airbnb’s new policy stops hosts from asking guests to do major chores like stripping beds and starting laundry.
- The policy aims to protect guests from work that might make their stay less enjoyable.
- Tasks like washing dishes or putting away laundry are not allowed to be requested from guests.
- Hosts can still ask guests to do small things, like putting used dishes in the sink or sorting trash.
- The new rules apply to bookings made from November 20 onward.
- If hosts break the rules often, Airbnb may reduce their listing’s visibility or warn guests on the listing page.
- Over 5,000 hosts signed a petition asking Airbnb to reverse the new policy.
- The petition says these chores are normal and that professional cleaners doing extra work could increase costs for hosts and guests.
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