Microsoft battling major worldwide outage
Also reported by The Hill, BBC Tech, France24, Guardian World, Al Jazeera, Newsweek, ABC News
Summary
A Microsoft 365 outage disrupted Outlook, Teams, Copilot and other services across regions including Asia and the United States. Microsoft said recovery work was continuing, service health remained variable and it had no indication that malicious activity caused the outage.Key Facts
- Microsoft said the outage affected a wide range of Microsoft 365 services connected to Exchange Online and email.
- Users reported problems with Outlook, Teams and Copilot.
- More than 130,000 Downdetector users reported Outlook problems at the peak on Thursday.
- Microsoft said recovery actions had progressed in phases, but service capacity had not fully returned to normal.
- OpenAI and Anthropic reported problems connecting with Microsoft 365 tools.
- The outage affected some government email and operations in Singapore, the Philippines and Japan.
- Air India said its flights were unaffected and that it rerouted email; IndiGo reported disruptions to its email support service, while its flights remained unaffected.
- Workhorse Group delayed a quarterly earnings call because of the outage.
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