Microsoft says services fully restored after global outage
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In today's quizSummary
Microsoft said it had restored service to all customers affected by a global outage of Microsoft 365. The disruption affected services including Outlook, Teams and Copilot and was linked to an issue that surfaced after a network change during an earlier capacity upgrade.Key Facts
- The outage disrupted governments, courts, health services, businesses, airlines and banks in multiple countries.
- Users reported interruptions to Outlook, Teams and Microsoft's Copilot assistant.
- Downdetector received outage reports from more than 70 countries and territories.
- Microsoft said the incident was not related to a cyberattack or artificial intelligence agents.
- The company attributed the issue to a problem during an earlier network capacity upgrade that surfaced after a recent network change.
- Microsoft said more than 430 million people use Microsoft 365 apps.
- Public services in the United Kingdom were affected, with some hospital staff using paper records and courtrooms seeking fax machines.
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